How do I put in a support request for my Destiny questions?
First check to see if any of your questions or requests can be answered using the Follett Destiny Textbook FAQs
Only use http://osr.ocps.net to request support for:
- Student accounts that have been enrolled in SMS for more than 2 days, but missing from Destiny (or still assigned to their previous school)
- Faculty accounts that have been active in SAP for more than 2 days, but missing from Destiny (or still assigned to their previous school)
- For more information, please see the Follett Destiny FAQs
Only use http://techrequest.ocps.net to request support for:
- Slow or unresponsive Destiny activity due to possible network issues
- Problems associated with Adobe Acrobat, Internet Explorer, or Chrome
- Problems associated with your printer
- Creating profiles for users to logon to a computer on the school’s network
http://digitalsupport.ocps.net Use this ticket to request support for ALL other Destiny-related questions.