by Deja Fischer
A hospital designed by families, for families, was the plan for the new Nemours Children’s Hospital. On Oct. 22 the hospital opened its door to those who seek life-changing, innovative care that is closer to home. The hospital, located in Lake Nona’s Medical City, was created due to families’ requests.
Nemours is like no other hospital based on its hospitality and vision of making each and every visit as comfortable as possible to every person involved. Nemours offers more than medical expertise to its patients, it also provides them with knowledge that the children can take with them after leaving the hospital.
Nemours offers patients with chronic medical conditions and their families with KidsTrack during their time of need. KidsTrack is one of many Nemours programs created to make a non-ideal situation less stressful and overbearing. It helps the family cope by offering assistance each step of the way.
Families receive a care coordinator who acts as a single point of contact for families. This person will help by giving the families expert assistance and important information on their child’s care. KidsTrack assists the family in coordinating appointments for their child and connect with nonprofit insurance companies. The program also helps the family find equipment for home care and teaches them how to cook meals specifically for their child’s new strict diet. KidsTrack in the end helps the family adjust to their new way of life.
The children themselves receive top care as well. As these children go through medical procedures Nemours makes them feel at home. With a clean facility that provides them with comfortable rooms the children are not as scared. There is 24 hour room service, sleeping accommodations for two parents in the same room as their child, family lounges, play rooms, and laundry facilities. Families can go about their everyday life even though their family may be enduring a life changing situation.